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We recently had a call from a member of a session in Florida, routed to me because the session asked to have their records returned. Returns aren't unheard of. Congregations may need to do extensive research in their own records to resolve property disputes, write histories, or celebrate anniversaries.

But archivists are trained to ask questions of our patrons. So I asked, "Do you need to do some research in the materials?"

"No, we were going to photocopy all of them to have a copy here."

This response isn't all that uncommon either. Many...